He Volkswagen T-Cross It has become one of the most successful SUVs of the German firm due to its great performance and its unique design, however, the model has been in need of go to review in Mexico after a failure that would put your integrity and that of the driver at risk.
Through a statement, Volkswagen informed the owners of the T-Cross model in Mexico that they will have to go to the dealership for a review, because there is a possibility that the upper nuts that hold the front shock absorber rods are not with the correct torque.
If it presents this problem, the car could present noise in the front suspension and, in case of continuous use, the connecting rods could become loose, compromising the stability of the vehicle and increasing the risk of a crash. possible incident.
It is for this reason that Volkswagen invites all owners of a T-Cross to go as soon as possible to a dealer of the brand to verify that everything is in order, and if not, to be able to make the corresponding adjustments.
To go to the review, it is necessary to generate a previously scheduled appointment and available time, since the repair time is approximately 2 hours. It should be noted that the service is completely free.
Volkswagen makes email available to users [email protected] and the customer service phone 800 VW SERVI (7378489) to answer any questions in this regard. It is important that at the time of the call you have your vehicle identification number (VIN) at hand to speed up the process and the creation of the appointment.